Get in touch
A question about an order, your account, selling on CostiY or riding with us? Here is the quickest way to reach the right person.
Help with an order
The fastest way is in the app. Open the order and tap Need Help? — your message reaches us with the order attached, so there is nothing to explain twice.
Something arrived missing or damaged? Choose Report a problem on the order, while it shows that it can still be reported.
Anything else
In the app, go to Profile → Help & Support → Contact Us. Or email us and we will reply by email.
support@costiy.comSell on CostiY
Shops join CostiY by invitation: we set up your shop's account for you, and you manage your products, prices and orders from the CostiY app. We are starting in Gujranwala.
Email us your shop's name, its area and what you sell.
Email us about your shopRide with CostiY
CostiY riders collect orders from nearby shops and bring them to customers' doors. Riders are taken on by CostiY, not through a sign-up.
Email us your name, your city and the vehicle you ride.
Email us about ridingYour account and your data
To close your account, open Profile → Close my account in the app. For a copy of your information or any privacy question, email us — we reply within 30 days. Our Privacy Policy explains what we keep and why.
CodeRynix Technologies, operator of CostiY, Pakistan
Email: support@costiy.com